Our Services

Our Oriental Rug Cleaning Plant provides a variety of services related to rug washing. The name of our facility in itself describes the most basic idea of what we do here, rug cleaning. We clean just about every type of rug there is, be it synthetic or natural fibered. We have methods and solutions for treating the different materials rugs are made of, as well as the variety of services that may be needed for individual circumstances. We use full immersion and submersion techniques which are meant to replicate the age old practice of river washing rugs. Since woven, natural fiber rugs have been around for much longer than any modern technological cleaning processes, there are methods that were used which seem archaic but were highly effective. Natural fiber rugs used to be washed by hand in rivers with steadily flowing waters. The water in the rivers would be cool and the current not too strong, which would provide the perfect place for a thorough flushing of a rug. Modern techniques are actually meant to replicate this type of cleaning, but with some updated additions to the process.

Most of the rugs we clean in our facility are made of wool or silk. These are the most commonly used materials for crafting natural fiber rugs due to their availability, durability and ease of use. Natural fiber rugs can be hand woven or crafted by a machine. They can also be tufted or untufted, with a tufted rug having a backing that is glued on. An untufted rug will look very similar on both sides. Rugs that do not have a tufted backing on them will have very tightly woven warps and wefts which make up the base of the rug. This foundation is the most important part of the rug as it is what keeps the pile together. Typically, most natural fiber rugs will have the traditional warp and weft base and most synthetic rugs will have the added tufted backing. This is not necessarily the case every time, but it is more common than not. While the natural fiber rugs need a proper immersion washing to ensure safe, positive results, synthetic area rugs can be cleaned using more invasive, aggressive methods. Often, synthetic rugs are less costly and more durable which makes them great candidates for in home hot water extraction cleaning. This process is quite similar to cleaning the carpet in your home. Synthetic materials are built to withstand the intensity of a heavy duty washing process and can typically dry completely without added assistance. Natural fiber rugs require the more delicate washing process to avoid color bleeding or damage to the fibers. Drying is also an assisted process, as the tightly woven base of the rug can trap moisture and cause serious damage to the base and fibers of the rug.

Don’t forget to add some new padding for¬†freshly washed rug! We keep fine rug padding in stock, as old padding is typically discarded once a rug is washed. Padding is typically not washed in any way and has a tendency to absorb and hold any spills or odors. Replacing your old padding with a clean, fresh section of new padding will eliminate the risk of contaminating your newly cleaned rug with old odors or trapped stains. It will also help to keep your rug positioned properly in your home and provide a more comfortable, supportive surface. Ask any of our team members about our padding and they would be happy to provide more information!

We are committed to providing the best service possible, while also ensuring that we are keeping our rates fair for our customers! We regularly assess our costs of doing business to verify that we are charging fairly and accordingly. The goal of our company is to be fair, honest and helpful to any customer that we are lucky enough to provide our services for. While cost assessment may not seem to be something of too much importance to the customer, we like to think that it is one of our most important “services” provided. We do not simply compare our pricing to other companies and adjust as the market does, we assess all of our own costs and make customer friendly adjustments whenever available. This process helps us to ensure we are continuing to use the best products and equipment available as well. We believe that an investment in our customers is an investment in our company and we will continue to put our customers first in all of our operational decisions!