Area Rug Cleaning Pickup and Delivery
We know there are many options to choose from when selecting an area rug cleaning pickup and delivery company. That’s why we do whatever it takes to ensure the best possible service from start to finish, and that starts with our area rug pickup service.
AREA RUG CLEANING PICKUP
When you call the Oriental Rug Cleaning Plant, you will be greeted by a real live person, usually the owner or his wife, no call-center workers or computers to deal with. When we set up your oriental rug cleaning pickup and delivery appointment, you will receive a text notification about your appointment to your cell phone number. This text informs you what time, what date and who will be picking up your area rug. We provide small windows for your area rug cleaning pickup and delivery near me, as we know no one likes to wait around all day for the rug cleaners. Then, the day of your appointment, you will receive another text notification letting you know that we are in route to your home for the oriental rug pickup. Our company van is marked with our logo and company information. Our friendly rug technician’s will be dressed in company shirts. You will be left with a piece of rug padding sample as well as rug information cards to help educate you on your rugs needs. You will receive a call within 1 business day after the inspection to discuss any areas of concern. After the inspection and customer communication, its then time to beginning the rug cleaning process.
AREA RUG CLEANING DELIVERY
After the rug cleaning has been completed in our state-of-the-art rug cleaning facility, we will notify you by email or phone call to let you know about the outcome of the cleaning process as well as to setup your area rug delivery appointment. Similar to your oriental rug pickup service, your rug delivery technicians will send you an automated message to your phone letting you know we are in route to your home for your area rug delivery. Your rug will be wrapped in paper or plastic depending on your families specific needs. We will then help to unroll the rug and place it back where you would like it. If you ordered rug padding or you already have rug padding, we will place it down first, then lay the freshly cleaned oriental rug on top.
KIND AND COURTEOUS
We cannot emphasize enough how wonderfully kind, courteous and helpful our pickup and delivery technicians are! Great customer service should be an absolute staple of any company, especially one that provides a consumer service. During both the pickup and delivery appointments, you will see for yourself how wonderfully helpful and friendly our technicians actually are.
We provide that same exact high level of customer service through your interactions with our office staff as well. Our office is easily available through a variety of ways, including by phone, text, email, chatting live through our website, or even by filling out a query form on this site. All you have to do is reach out today to 407-930-4854 and you will see clearly for yourself how much we emphasize and value providing the best possible service to each and every one of our customers!